Effective Date: August 2026
Decode Greatness (“Decode Greatness,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or engaging with us for coaching, leadership development, training, assessments, workshops, consulting, or related services.
This Privacy Policy explains how we collect, use, disclose, and protect personal information collected through https://decodegreatness.com/ and through other communications with Decode Greatness.

Information We Collect

We may collect personal information that you voluntarily provide when you:

Depending on the nature of your interaction with us, information collected may include your name, phone number, email address, organization, job title, and information about the coaching, consulting, training, or assessment services you are interested in. Our website may also automatically collect limited technical information, such as your IP address, browser type, device type, pages visited, referring website, and general website usage information.

How We Use Your Information

Decode Greatness may use the information we collect to:

We will use personal information only for purposes that are reasonable and appropriate in the circumstances.

Coaching, Assessment and Personal Information

Some Decode Greatness programs involve personal development, coaching, self-assessment, leadership development, communication styles, values, motivations, goals, and other information voluntarily provided by participants. For example, certain programs may involve assessments relating to communication styles, personality characteristics, motivations, learning styles, thinking patterns, stressors, and personal priorities. Information provided during coaching, assessments, or personal development programs will be treated as confidential and used only for legitimate purposes related to delivering the requested services, unless disclosure is authorized by the individual or required or permitted by law. Participants are encouraged to provide only the information they are comfortable sharing.

Confidentiality of Coaching and Consulting Information

Decode Greatness recognizes that coaching and consulting conversations may involve personal, professional, organizational, or business information. We take reasonable steps to keep information shared during coaching, consulting, training, and assessment engagements confidential. Where services are provided to an organization or group, participants should understand that certain information may be shared with the organization when this is part of the agreed scope of the engagement. The specific confidentiality arrangements for organizational programs may be addressed in the applicable service agreement or program terms.

Website Forms

If you submit information through a form on our website, the information you provide may be used by Decode Greatness to respond to your inquiry, schedule a consultation, register you for a program, or provide information about our services. Please do not submit highly sensitive personal information through website forms unless it is specifically requested and necessary.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand website traffic, and enhance the user experience. These technologies may collect information such as pages visited, browser or device information, approximate location, referring websites, and general website usage patterns. You can adjust your browser settings to refuse or restrict cookies. Disabling cookies may affect certain website features.

Third-Party Service Providers

Decode Greatness may use trusted third-party service providers to assist with website hosting, analytics, online assessments, scheduling, communications, payment processing, email marketing, video conferencing, advertising, and other business functions. These providers may have access to personal information only as reasonably necessary to perform services on our behalf and are expected to handle information appropriately and in accordance with applicable privacy requirements. Some third-party providers may store or process information outside Canada. Where this occurs, information may be subject to the laws of the jurisdiction in which it is stored or processed. Our website may also contain links to third-party websites, assessment platforms, social media platforms, or other services. Decode Greatness is not responsible for the privacy practices, content, or security of websites or platforms operated by third parties.

Disclosure of Personal Information

Decode Greatness does not sell or rent your personal information. We may disclose personal information where reasonably necessary to:

Where appropriate, we take reasonable steps to ensure that third parties receiving personal information handle it appropriately.

Testimonials and Client Feedback

Decode Greatness may receive testimonials, reviews, or other feedback from clients and program participants. We will not use a person's name, photograph, organization, or other identifying information in public promotional materials without appropriate permission where consent is required. If you have provided a testimonial and would like to change or withdraw permission for its use, please contact us.

Payment Information

Where online or electronic payment options are available, payment information may be processed through third-party payment providers. Decode Greatness does not intend to store complete credit card information on its website or business systems when payment processing is handled by a third-party provider. Customers and clients should review the applicable privacy policies of payment providers for information about how payment information is collected and processed.

Protection of Personal Information

Decode Greatness takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, alteration, loss, or destruction. However, no electronic transmission or storage system is completely secure. While we take reasonable precautions to protect personal information, we cannot guarantee the absolute security of information transmitted to or through our website.

Retention of Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain appropriate client and business records, resolve disputes, and meet applicable legal or regulatory requirements. Information associated with coaching, consulting, assessment, and training engagements may be retained as reasonably necessary to support the professional and administrative requirements of the engagement. When information is no longer required, it may be securely deleted, destroyed, or anonymized where appropriate.

Your Privacy Rights

Depending on the circumstances and applicable privacy legislation, you may have rights regarding your personal information, including the right to:

Requests may be subject to applicable legal requirements and reasonable verification of your identity.

Email Communications

If you choose to subscribe to communications from Decode Greatness, your email address may be used to send information about programs, workshops, leadership development, coaching, events, and other relevant updates. You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

Privacy of Children

Decode Greatness's services are primarily intended for adults, professionals, entrepreneurs, leaders, organizations, and other business or personal development clients. We do not knowingly collect personal information from children through our website. If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.

Changes to This Privacy Policy

Decode Greatness may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable privacy requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, wish to request access to your personal information, or have a privacy-related concern, please contact Decode Greatness.
Decode GreatnessCanada
Website: https://decodegreatness.com/
Decode Greatness provides coaching, leadership development, team building, conflict management, management and leadership training, personal clarity programs, communication workshops, business consulting, and services for non-profit organizations. The business works with individuals, entrepreneurs, organizations, municipalities, non-profits, and businesses.